Terms & conditions

These Terms & Conditions ("Terms") govern your access to and use of Mesa, a self-service point-of-sale and hospitality platform operated as part of the DataHaat suite ("Mesa", "we", "us", "our"). By creating an account, or by accessing or using the service, you agree to these Terms on behalf of yourself and the business you represent ("you", "your"). If you do not agree, do not use the service.

1. The service

Mesa provides software for restaurants and similar businesses to take orders, print kitchen tickets and bills, manage menus and masters, run offers and loyalty, close the trading day, and view reports. Features available to you depend on your plan. We may add, change or remove features over time. The service is provided on an "as available" basis.

2. Your account

You must provide accurate information when you sign up and keep it current. You are responsible for all activity under your account and for keeping your credentials, staff sign-ins and point-of-sale PINs confidential. You must notify us promptly of any unauthorised use. Each workspace is intended for the business that created it; you may not share access with unrelated parties.

3. Acceptable use

You agree not to use Mesa to:

• break any applicable law, tax obligation or regulation;
• sell or advertise prohibited, illegal or restricted goods, or use disguised or misleading item names to evade content screening;
• infringe anyone's intellectual-property or privacy rights;
• upload malware, attempt to breach or probe the platform's security, or access data that is not yours;
• resell, sublicense or misrepresent the service, or use it to build a competing product.

We operate content screening and trust-and-safety measures, and we may review, flag or remove content that appears to breach these Terms.

4. Plans, fees and taxes

Some features are offered under paid plans. Where fees apply, they will be presented to you before you incur them. Unless stated otherwise, fees are exclusive of applicable taxes, which you are responsible for. Plan entitlements may be changed by the operator; we will give reasonable notice of material changes that affect a paid plan you hold.

5. Your data and content

You retain ownership of the data and content you put into Mesa — your menus, prices, orders, customers and documents. You grant us the limited rights needed to host, process and display that data to operate the service for you. You are responsible for the lawfulness of the data you upload, including obtaining any consents required to store your guests' information. Our handling of personal data is described in our Privacy policy.

6. Intellectual property

The Mesa software, its design, and the DataHaat and Mesa names and logos are owned by us or our licensors and are protected by law. These Terms do not transfer any of our intellectual property to you; you receive only a limited, non-exclusive, non-transferable right to use the service while these Terms are in force.

7. Third-party services

Mesa may integrate with third-party services (for example email delivery, payment or messaging providers, or open commerce networks). Your use of those services may be subject to their own terms, and we are not responsible for their availability or acts.

8. Disclaimers

To the fullest extent permitted by law, the service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability and non-infringement. We do not warrant that the service will be uninterrupted, error-free or that reports and calculations will meet every legal or accounting requirement for your business; you remain responsible for verifying your own tax and statutory compliance.

9. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or relating to your use of the service. Our total aggregate liability for any claim relating to the service will not exceed the amount you paid to us for the service in the twelve months before the event giving rise to the claim.

10. Indemnity

You agree to indemnify and hold us harmless from claims, losses and expenses arising out of your data or content, your use of the service, or your breach of these Terms or of any law.

11. Suspension and termination

You may stop using the service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the platform or other users — where practicable with notice. On termination, your right to use the service ends; we will handle any residual data in line with the Privacy policy and applicable law.

12. Changes to these Terms

We may update these Terms from time to time. When we make material changes we will update the date above and, where appropriate, notify you. Your continued use after a change takes effect means you accept the revised Terms.

13. Governing law and jurisdiction

These terms are governed by the laws of India, and the courts at Patna, in the Indian State of Bihar will have exclusive jurisdiction over any dispute.

14. Contact

Questions about these Terms can be sent to info@sanjivanimt.com.